using machine learning techniques to predict whether a customer will continue or close their bank account, using two datasets and evaluating the model’s accuracy, specificity, and sensitivity.

Your task is to predict whether the customer continues with the bank or closes it. You are provided with below two datasets attached here (please do not use datasets directly from Kaggle link shared above).
You are expected to follow the below steps:
1. Handle missing values in the datasets
2. Divide the “BankChurnDataset” into the training and testing dataset. Train the model and Comment on the Model Accuracy, specificity, and sensitivity of the dataset.
3. Use the model to predict whether a particular customer would churn or not using the “NewCustomerDataset”.